Q: What ingredients do you use?
A: We use 100% premium soy wax, which burns cleaner and slower than other waxes. Unlike paraffin wax, soy wax is non-toxic and produces minimal soot, making it a healthier option for you and the environment. We also use 10% fragrance oil, ensuring a strong hot and cold scent throw.
Q: Why did you choose wooden wicks?
A: There are several benefits of burning wooden wicks over cotton wicks:
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Longer burning time: Wooden wicks burn longer than cotton wicks, which means your candle will last longer.
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More even burn: Wooden wicks create a wider flame and burn more evenly, preventing tunneling and ensuring that all of the wax is used up.
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Unique crackling sound: Wooden wicks produce a subtle crackling sound when lit, adding to the ambiance of your candle experience.
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Eco-friendly: Wooden wicks are made from natural, sustainable materials, which makes them a more eco-friendly option than cotton wicks.
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Better scent throw: Wooden wicks have a larger surface area, which means they can release more fragrance into the air, providing a stronger and more consistent scent throw.
Q: How long do your candles burn?
A: Our candles burn for approximately 25-30 hours. Each candle comes with 150g of scented soy wax.
Q: Are your candles eco-friendly?
A: Yes, our candles are eco-friendly and made with sustainable ingredients. We are committed to reducing our carbon footprint and leaving the planet a better place than we found it.
Q: Do you ship internationally?
A: Yes, we ship internationally. However, shipping rates and delivery times may vary depending on your location. We are working with our logistics provider for lower costs, but these are the current international shipping rates. Please contact us separately for countries not listed.
- Australia: S$20
- Hong Kong: S$13
- Indonesia: S$12
- Malaysia: S$5
- Philippines: S$15
- South Korea: S$10
- Taiwan: S$15
- Thailand: S$15
- United Kingdom: S$24
- United States: S$30
- Vietnam: S$15
Q: What is your return policy?
A: We take great pride in our candles and want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your order, please contact us within 7 days of receiving your candle to initiate a return or exchange.
We hope that these answers have provided you with a better understanding of our business and products. If you have any additional questions, please do not hesitate to contact us at hello@goyohancandles.com!